{"id":11672,"date":"2024-01-22T13:55:27","date_gmt":"2024-01-22T12:55:27","guid":{"rendered":"https:\/\/dev.tandemmadrid.com\/politicas-da-empresa\/"},"modified":"2024-02-09T00:43:13","modified_gmt":"2024-02-08T23:43:13","slug":"politicas-empresa","status":"publish","type":"page","link":"https:\/\/dev.tandemmadrid.com\/br\/politicas-empresa\/","title":{"rendered":"Pol\u00edticas da Empresa"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11672\" class=\"elementor elementor-11672 elementor-5837\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f04b204 e-con-full e-flex e-con e-parent\" data-id=\"f04b204\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t<div class=\"elementor-element elementor-element-72efa0b elementor-widget elementor-widget-template\" data-id=\"72efa0b\" data-element_type=\"widget\" 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d=\"M15.6,13.2c0-0.1,4.3,0,6.7,0.5c2.4,0.5,5,1.9,5,2c0,0.1-2.7-0.8-5.1-1.4\tC19.9,13.7,15.7,13.3,15.6,13.2z\"\/>\n<\/svg>\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-170fd72 e-flex e-con-boxed e-con e-child\" data-id=\"170fd72\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-96256bb textolayerblanco elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"96256bb\" data-element_type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 20-09-2023 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edticas da Empresa<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f14aa20 e-flex e-con-boxed e-con e-parent\" data-id=\"f14aa20\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18e84ff elementor-widget elementor-widget-text-editor\" data-id=\"18e84ff\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.16.0 - 20-09-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<h2>Conte\u00fado:<\/h2>\n<ul>\n<li>\n<p class=\"western\"><span lang=\"en-US\"><a title=\"Formul\u00e1rio de assist\u00eancia social\" href=\"#WelfareForm\">Formul\u00e1rio de assist\u00eancia social<\/a><\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><span lang=\"en-US\"><a title=\"Pol\u00edtica de satisfa\u00e7\u00e3o do cliente\" href=\"#satisfactionPolicy\">Pol\u00edtica de satisfa\u00e7\u00e3o do cliente<\/a><\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><span lang=\"en-US\"><a title=\"Pol\u00edtica de faixa et\u00e1ria dos jovens aprendizes\" href=\"#youngLearner\">Pol\u00edtica de faixa et\u00e1ria para jovens aprendizes<\/a><\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><span lang=\"en-US\"><a title=\"C\u00f3digo de conduta dos estudantes\" href=\"#conductCode\">C\u00f3digo de Conduta dos Estudantes<\/a><\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><span lang=\"en-US\"><a title=\"Defici\u00eancia dos estudantes\" href=\"#disability\">Estudantes com defici\u00eancia<\/a><\/span><\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5c85254 e-con-full e-flex e-con e-parent\" data-id=\"5c85254\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-bc96a78 e-con-full e-flex e-con e-child\" data-id=\"bc96a78\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fc71a4c elementor-widget elementor-widget-text-editor\" data-id=\"fc71a4c\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a name=\"WelfareForm\"><\/a><\/p><h2>Formul\u00e1rio de assist\u00eancia social<\/h2>\n<p>TANDEM Madrid exige que os pais ou respons\u00e1veis preencham este formul\u00e1rio de bem-estar para a seguran\u00e7a de todos os nossos alunos menores de 18 anos. \u00c9 muito importante que saibamos tudo o que pode afetar a sa\u00fade dos nossos alunos, bem como outras informa\u00e7\u00f5es a ter em conta em caso de problema.<\/p>\n\n<p>Por favor, envie este formul\u00e1rio logo ap\u00f3s ter conclu\u00eddo a reserva (atrav\u00e9s do site ou por e-mail), para que possamos organizar quaisquer requisitos diuturnos ou qualquer outra coisa que possa ter um efeito sobre o bem-estar do aluno na nossa escola, tais como doen\u00e7as ou les\u00f5es anteriores.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff64561 e-flex e-con-boxed e-con e-child\" data-id=\"ff64561\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-270e9cd e-con-full e-flex e-con e-child\" data-id=\"270e9cd\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1340279 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"1340279\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/www.tandemmadrid.com\/tandem\/wp-content\/uploads\/pdf\/parental-ES.pdf\" target=\"_blank\" title=\"Autorizaci\u00f3n Parental\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Autoriza\u00e7\u00e3o dos pais (PDF)<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a24a592 e-con-full e-flex e-con e-child\" data-id=\"a24a592\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40efd1e elementor-align-center elementor-widget elementor-widget-button\" data-id=\"40efd1e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-grow\" href=\"https:\/\/www.tandemmadrid.com\/tandem\/wp-content\/uploads\/pdf\/parental-EN.pdf\" target=\"_blank\" title=\"Consent Form\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-text\">Formul\u00e1rio de consentimento (PDF)<\/span>\n\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30d8507 elementor-widget elementor-widget-text-editor\" data-id=\"30d8507\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><b>Agradecemos desde j\u00e1 a vossa colabora\u00e7\u00e3o.<\/b><\/p>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e39a380 e-con-full e-flex e-con e-parent\" data-id=\"e39a380\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-fe42da0 e-con-full e-flex e-con e-child\" data-id=\"fe42da0\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-287f806 elementor-widget elementor-widget-text-editor\" data-id=\"287f806\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a name=\"satisfactionPolicy\"><\/a><\/p><h2>Pol\u00edtica de satisfa\u00e7\u00e3o do cliente<\/h2>\n<p>Em TANDEM MADRID trabalhamos para alcan\u00e7ar a satisfa\u00e7\u00e3o total do cliente. No entanto, podem ocorrer problemas imprevistos e comprometemo-nos a acompanhar todas as preocupa\u00e7\u00f5es dos nossos alunos para resolver da melhor forma poss\u00edvel eventuais problemas.<\/p>\n<\/br>\n<h3>Apresentar uma queixa a TANDEM Madrid<\/h3>\n<p>Se tiver uma queixa sobre a escola em geral ou sobre qualquer servi\u00e7o que prestamos, informe-nos. Trataremos sempre as suas queixas com seriedade.\nPassos para apresentar uma queixa \u00e0 TANDEM Madrid:<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-44773a3 e-flex e-con-boxed e-con e-parent\" data-id=\"44773a3\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\" data-core-v316-plus=\"true\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c235fed elementor-widget elementor-widget-accordion\" data-id=\"c235fed\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>.elementor-accordion{text-align:left}.elementor-accordion .elementor-accordion-item{border:1px solid #d5d8dc}.elementor-accordion .elementor-accordion-item+.elementor-accordion-item{border-top:none}.elementor-accordion .elementor-tab-title{margin:0;padding:15px 20px;font-weight:700;line-height:1;cursor:pointer;outline:none}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{display:inline-block;width:1.5em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon svg{width:1em;height:1em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-right{float:right;text-align:right}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-left{float:left;text-align:left}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-closed{display:block}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-opened,.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-closed{display:none}.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-opened{display:block}.elementor-accordion .elementor-tab-content{display:none;padding:15px 20px;border-top:1px solid #d5d8dc}@media (max-width:767px){.elementor-accordion .elementor-tab-title{padding:12px 15px}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{width:1.2em}.elementor-accordion .elementor-tab-content{padding:7px 15px}}.e-con-inner>.elementor-widget-accordion,.e-con>.elementor-widget-accordion{width:var(--container-widget-width);--flex-grow:var(--container-widget-flex-grow)}<\/style>\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2031\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2031\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Fale connosco<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2031\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2031\"><p>Dirija-se \u00e0 rece\u00e7\u00e3o ou ao coordenador de marketing e exponha a sua queixa.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2032\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2032\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Responderemos o mais rapidamente poss\u00edvel<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2032\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2032\"><p>Faremos o nosso melhor para lhe responder rapidamente e poderemos resolver o seu problema de imediato. Se tal n\u00e3o for poss\u00edvel, marcaremos normalmente uma hora e um local no mesmo dia para discutir o problema e encontrar uma solu\u00e7\u00e3o consigo.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2033\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2033\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Pode pedir a algu\u00e9m que o ajude<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2033\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2033\"><p>Podemos atend\u00ea-lo em v\u00e1rias l\u00ednguas, mas se o seu n\u00edvel de Espanhol ou ingl\u00eas n\u00e3o for elevado, tente obter ajuda de algu\u00e9m que o possa ajudar com a tradu\u00e7\u00e3o.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2034\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2034\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Por favor, d\u00ea-nos tempo para investigar<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2034\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2034\"><p>D\u00ea-nos tempo para analisarmos todos os pormenores da sua queixa. Normalmente, demora 24 horas ou menos.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2035\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2035\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-plus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Se n\u00e3o concordar com a nossa resposta, envolveremos um membro superior do pessoal<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2035\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2035\"><p>Em TANDEM MADRID trabalhamos para alcan\u00e7ar a satisfa\u00e7\u00e3o total do cliente. No entanto, podem ocorrer problemas imprevistos e comprometemo-nos a acompanhar todas as preocupa\u00e7\u00f5es dos nossos alunos para resolver da melhor forma poss\u00edvel eventuais problemas.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dev.tandemmadrid.com\/wp-content\/uploads\/2024\/01\/tandem-internacional-logo-300x160.png\" alt=\"TANDEM Internacional\" width=\"300\" height=\"117\" class=\"alignleft wp-image-4983 size-medium entered litespeed-loaded\"><br \/>\n<\/br><\/br><\/br><\/p>\n<p>TANDEM Frankfurt &#8211; Centro de L\u00edngua e Cultura Alem\u00e3s, Alemanha<br \/>\n<\/br><br \/>\nKlaus F\u00fchrmann: coordinator@tandem-schools.com<\/p>\n<p><\/br><\/br><\/br><\/p>\n<p>Ele \u00e9 a pessoa de contacto e superior para todos os funcion\u00e1rios, organizando a comunica\u00e7\u00e3o entre os grupos membros, o comit\u00e9, os funcion\u00e1rios de TANDEM e a Funda\u00e7\u00e3o TANDEM. Al\u00e9m disso, ele \u00e9 respons\u00e1vel pela Gest\u00e3o da Qualidade TANDEM Internacional, incorporando as tarefas do Provedor de Justi\u00e7a TANDEM Internacional. Se n\u00e3o estiver satisfeito com algum dos produtos ou servi\u00e7os educativos fornecidos pelas escolas associadas, pode entrar em contacto com ele e comunicar-lhe o problema.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/dev.tandemmadrid.com\/wp-content\/uploads\/2023\/10\/espanol-en-espana.jpg\" alt=\"Log\u00f3tipo Espanhol em Espanha\" width=\"150\" height=\"150\" class=\"alignleft wp-image-4983 size-medium entered litespeed-loaded\"><\/p>\n<p>Direcci\u00f3n: C\/ Salitre 26 local \u2013 29002 (M\u00e1laga) SPAIN<\/p>\n<p>Tel: +34 952 561 837<\/p>\n<p>Mail: info@fedele.org<\/p>\n<p>Web: www.fedele.org<\/p>\n<p>Qualquer estudante cujas queixas n\u00e3o tenham sido atendidas pode contactar o tutor dos estudantes da FEDELE, que tratar\u00e1 das suas queixas e acompanhar\u00e1 a sua resolu\u00e7\u00e3o. O tutor do aluno \u00e9 composto por uma comiss\u00e3o de 3 escolas FEDELE, exceto a escola que recebeu a queixa. A escola deve fornecer aos seus alunos os formul\u00e1rios de reclama\u00e7\u00e3o por escrito, bem como os dados de contacto do tutor do aluno. Em cada caso, a escola fornecer\u00e1 os formul\u00e1rios de reclama\u00e7\u00e3o devidamente preenchidos e assinados pelo aluno e pela escola. O per\u00edodo de resolu\u00e7\u00e3o ser\u00e1 de 2 a 4 semanas. A resolu\u00e7\u00e3o obtida ser\u00e1 comunicada ao aluno.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5b13285 e-con-full e-flex e-con e-parent\" data-id=\"5b13285\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-73ad1cf e-con-full e-flex e-con e-child\" data-id=\"73ad1cf\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c2e6a9d elementor-widget elementor-widget-text-editor\" data-id=\"c2e6a9d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a name=\"youngLearner\"><\/a><\/p><h2>Pol\u00edtica de faixa et\u00e1ria dos jovens aprendizes<\/h2>\n<p>TANDEM Madrid aceita estudantes dentro da faixa et\u00e1ria especificada no nosso folheto e outros materiais promocionais. O aluno deve ter atingido a idade exigida no in\u00edcio do curso.<\/p>\n\n<h3>Considera\u00e7\u00f5es sobre a aceita\u00e7\u00e3o<\/h3>\n<p>A prote\u00e7\u00e3o das crian\u00e7as \u00e9 muito importante para TANDEM Madrid e a aceita\u00e7\u00e3o da pol\u00edtica de prote\u00e7\u00e3o das crian\u00e7as de TANDEM \u00e9 obrigat\u00f3ria para todos os funcion\u00e1rios. Todos os funcion\u00e1rios ser\u00e3o informados dos alunos que n\u00e3o se enquadram na faixa et\u00e1ria e, se necess\u00e1rio, ser\u00e3o colocados em alojamentos e salas de aula adequados \u00e0 sua faixa et\u00e1ria. Os alunos que se encontram dentro da faixa et\u00e1ria ser\u00e3o consultados relativamente \u00e0 sua perman\u00eancia nas nossas escolas.<\/p>\n\n<p>Todas as actividades sens\u00edveis \u00e0 idade ser\u00e3o monitorizadas e proporcionaremos uma alternativa quando forem consideradas inadequadas para as suas idades.<\/p>\n\n<p>Um termo de responsabilidade e um e-mail ser\u00e3o enviados aos fornecedores terceirizados ou ao respons\u00e1vel legal dos alunos diretos para que eles assinem e enviem de volta antes da chegada do aluno, afirmando que TANDEM Madrid se reserva o direito de aceitar alunos fora da faixa et\u00e1ria publicada.<\/p>\n\n<p>Os alunos com menos de 12 anos de idade ser\u00e3o supervisionados pelo l\u00edder do grupo ou por um membro do pessoal de TANDEM Madrid durante o tempo livre durante as excurs\u00f5es.<\/p>\n\n<p>Todos os estudantes com mais de 17 anos s\u00e3o aceites com base no cumprimento de todas as regras e pol\u00edticas da escola e dos seus fornecedores. O aluno ser\u00e1 tratado como se tivesse menos de 18 anos.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a8c9c69 e-con-full e-flex e-con e-parent\" data-id=\"a8c9c69\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-7797263 e-con-full e-flex e-con e-child\" data-id=\"7797263\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-29594de elementor-widget elementor-widget-text-editor\" data-id=\"29594de\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a name=\"conductCode\"><\/a><\/p><h2>C\u00f3digo de Conduta dos Estudantes<\/h2>\n\n<h3>Os alunos devem:<\/h3>\n<ul>\n<li>\n<p class=\"western\">Seguir as instru\u00e7\u00f5es formais dadas pelo pessoal.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Chegar \u00e0s aulas a horas.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Assumir a responsabilidade pela seguran\u00e7a dos seus bens pessoais.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Assegurar que todos os funcion\u00e1rios sejam tratados com educa\u00e7\u00e3o.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Desloque-se calmamente pelos corredores e escadas e n\u00e3o corra.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Envidar todos os esfor\u00e7os para que todas as \u00e1reas da escola sejam mantidas limpas, arrumadas e sem lixo.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Fumar fora da escola.<\/p>\n<\/li>\n<\/ul>\n\n<h3>TANDEM Madrid n\u00e3o tolera:<\/h3>\n<ul>\n<li>\n<p class=\"western\">Intimida\u00e7\u00e3o e ass\u00e9dio de qualquer tipo a outros estudantes ou funcion\u00e1rios.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Qualquer tipo de viol\u00eancia.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Vandalismo ou graffiti.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Posse, uso ou tr\u00e1fico de drogas na escola.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Posse de \u00e1lcool e consumo de \u00e1lcool na escola.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Utiliza\u00e7\u00e3o incorrecta de solventes.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Utiliza\u00e7\u00e3o abusiva dos bens e equipamentos TANDEM.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Viola\u00e7\u00e3o grave da sa\u00fade e da seguran\u00e7a.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Danos deliberados ao equipamento de sa\u00fade e seguran\u00e7a.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Posse de facas, pistolas ou outras armas na escola.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Utiliza\u00e7\u00e3o de linguagem obscena e abusiva.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Roubo de qualquer tipo.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Quaisquer ac\u00e7\u00f5es que violem a legisla\u00e7\u00e3o local.<\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d217ca e-con-full e-flex e-con e-parent\" data-id=\"1d217ca\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\" data-core-v316-plus=\"true\">\n\t\t<div class=\"elementor-element elementor-element-cf22361 e-con-full e-flex e-con e-child\" data-id=\"cf22361\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-22f653e elementor-widget elementor-widget-text-editor\" data-id=\"22f653e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><a name=\"disability\"><\/a><\/p><h2>Alunos com defici\u00eancias ou necessidades educativas especiais<\/h2>\n\n<ul>\n<li>\n<p class=\"western\">Assim, proporcionamos educa\u00e7\u00e3o ao aluno.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Na forma como damos ao estudante acesso a um benef\u00edcio, instala\u00e7\u00e3o ou servi\u00e7o.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Ao n\u00e3o proporcionar educa\u00e7\u00e3o ao aluno.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Ao n\u00e3o permitir o acesso do aluno a qualquer benef\u00edcio, instala\u00e7\u00e3o ou servi\u00e7o.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Ao excluir o aluno.<\/p>\n<\/li>\n<li>\n<p class=\"western\">Sujeitando-os a qualquer outro preju\u00edzo.<\/p>\n<\/li>\n<\/ul>\n\n<h3>Admission Policy:<\/h3>\n<p>Os estudantes devem declarar quaisquer eventuais defici\u00eancias e necessidades educativas especiais TANDEM Madrid durante a sua candidatura.<\/p>\n\n<p>Esta declara\u00e7\u00e3o permitir\u00e1 \u00e0 escola tomar provid\u00eancias para o aluno sempre que razoavelmente poss\u00edvel e pratic\u00e1vel.<\/p>\n\n<p>A declara\u00e7\u00e3o durante a fase de candidatura dar\u00e1 \u00e0 escola o tempo necess\u00e1rio para efetuar as adapta\u00e7\u00f5es razo\u00e1veis e necess\u00e1rias ou para propor medidas alternativas se n\u00e3o for poss\u00edvel efetuar as adapta\u00e7\u00f5es.<\/p>\n\n<p>Se uma defici\u00eancia ou necessidade especial n\u00e3o for declarada no momento da candidatura, mas for identificada ap\u00f3s a chegada \u00e0 escola, tal poder\u00e1 resultar no facto de a escola n\u00e3o poder prestar os servi\u00e7os ao aluno conforme previsto, acordado ou contratado. Neste caso, a escola tomar\u00e1 as medidas necess\u00e1rias para que o aluno seja transferido para outra escola ou regresse a casa. Esta situa\u00e7\u00e3o poder\u00e1 implicar custos adicionais para o estudante em causa.<\/p>\n\n<h3>Mais informa\u00e7\u00f5es:<\/h3>\n\n<ul>\n<li>\n<p class=\"western\"><span lang=\"en-US\"><a title=\"Informa\u00e7\u00f5es \u00fateis\" href=\"https:\/\/dev.tandemmadrid.com\/br\/informacoes-uteis\/\">Informa\u00e7\u00f5es \u00fateis<\/a><\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><span lang=\"en-US\"><a title=\"Cursos de Espanhol\" href=\"https:\/\/dev.tandemmadrid.com\/spanish-courses\/\">Cursos de Espanhol<\/a><\/span><\/p>\n<\/li>\n<li>\n<p class=\"western\"><span lang=\"en-US\"><a title=\"Escola de espanhol TANDEM\" href=\"https:\/\/dev.tandemmadrid.com\/br\/sobre-tandem-escola-espanhol-madri\/\">Escola de Espanhol TANDEM<\/a><\/span><\/p>\n<\/li>\n<\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Conte\u00fado: Formul\u00e1rio de assist\u00eancia social Pol\u00edtica de satisfa\u00e7\u00e3o do cliente Pol\u00edtica de faixa et\u00e1ria para jovens aprendizes C\u00f3digo de Conduta dos Estudantes Estudantes com defici\u00eancia Formul\u00e1rio de assist\u00eancia social TANDEM Madrid exige que os pais ou respons\u00e1veis preencham este formul\u00e1rio de bem-estar para a seguran\u00e7a de todos os nossos alunos menores de 18 anos. \u00c9 [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":11673,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":"","_elementor_data":"[{\"id\":\"f04b204\",\"elType\":\"container\",\"settings\":{\"content_width\":\"full\",\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":true},\"jedv_conditions\":[{\"_id\":\"de781b0\"}]},\"elements\":[{\"id\":\"72efa0b\",\"elType\":\"widget\",\"settings\":{\"template_id\":\"2712\",\"jedv_conditions\":[{\"_id\":\"1d31136\"}]},\"elements\":[],\"widgetType\":\"template\"}],\"isInner\":false},{\"id\":\"f14aa20\",\"elType\":\"container\",\"settings\":{\"boxed_width\":{\"unit\":\"px\",\"size\":1500,\"sizes\":[]},\"jedv_conditions\":[{\"_id\":\"12bcd99\"}]},\"elements\":[{\"id\":\"18e84ff\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<h2>Conte\\u00fado:<\\\/h2>\\n<ul>\\n<li>\\n<p class=\\\"western\\\"><span lang=\\\"en-US\\\"><a title=\\\"Formul\\u00e1rio de assist\\u00eancia social\\\" href=\\\"#WelfareForm\\\">Formul\\u00e1rio de assist\\u00eancia social<\\\/a><\\\/span><\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\"><span lang=\\\"en-US\\\"><a title=\\\"Pol\\u00edtica de satisfa\\u00e7\\u00e3o do cliente\\\" href=\\\"#satisfactionPolicy\\\">Pol\\u00edtica de satisfa\\u00e7\\u00e3o do cliente<\\\/a><\\\/span><\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\"><span lang=\\\"en-US\\\"><a title=\\\"Pol\\u00edtica de faixa et\\u00e1ria dos jovens aprendizes\\\" href=\\\"#youngLearner\\\">Pol\\u00edtica de faixa et\\u00e1ria para jovens aprendizes<\\\/a><\\\/span><\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\"><span lang=\\\"en-US\\\"><a title=\\\"C\\u00f3digo de conduta dos estudantes\\\" href=\\\"#conductCode\\\">C\\u00f3digo de Conduta dos Estudantes<\\\/a><\\\/span><\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\"><span lang=\\\"en-US\\\"><a title=\\\"Defici\\u00eancia dos estudantes\\\" href=\\\"#disability\\\">Estudantes com defici\\u00eancia<\\\/a><\\\/span><\\\/p>\\n<\\\/li>\\n<\\\/ul>\",\"text_color\":\"#000000\",\"jedv_conditions\":[{\"_id\":\"fed93be\"}]},\"elements\":[],\"widgetType\":\"text-editor\"}],\"isInner\":false},{\"id\":\"5c85254\",\"elType\":\"container\",\"settings\":{\"flex_direction\":\"row\",\"flex_gap\":{\"unit\":\"px\",\"size\":20,\"column\":\"20\",\"row\":\"0\"},\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"60\",\"left\":\"0\",\"isLinked\":false},\"jedv_conditions\":[{\"_id\":\"c033fb9\"}],\"padding_mobile\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"20\",\"bottom\":\"40\",\"left\":\"20\",\"isLinked\":false},\"width\":{\"unit\":\"%\",\"size\":80,\"sizes\":[]},\"flex_align_items\":\"flex-start\",\"content_width\":\"full\"},\"elements\":[{\"id\":\"bc96a78\",\"elType\":\"container\",\"settings\":{\"flex_direction\":\"column\",\"content_width\":\"full\",\"width\":{\"unit\":\"%\",\"size\":100},\"jedv_conditions\":[{\"_id\":\"82b43a9\"}]},\"elements\":[{\"id\":\"fc71a4c\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p><a name=\\\"WelfareForm\\\"><\\\/a><\\\/p><h2>Formul\\u00e1rio de assist\\u00eancia social<\\\/h2>\\n<p>TANDEM Madrid exige que os pais ou respons\\u00e1veis preencham este formul\\u00e1rio de bem-estar para a seguran\\u00e7a de todos os nossos alunos menores de 18 anos. \\u00c9 muito importante que saibamos tudo o que pode afetar a sa\\u00fade dos nossos alunos, bem como outras informa\\u00e7\\u00f5es a ter em conta em caso de problema.<\\\/p>\\n\\n<p>Por favor, envie este formul\\u00e1rio logo ap\\u00f3s ter conclu\\u00eddo a reserva (atrav\\u00e9s do site ou por e-mail), para que possamos organizar quaisquer requisitos diuturnos ou qualquer outra coisa que possa ter um efeito sobre o bem-estar do aluno na nossa escola, tais como doen\\u00e7as ou les\\u00f5es anteriores.<\\\/p>\",\"text_color\":\"#000000\",\"typography_typography\":\"custom\",\"typography_font_size\":{\"unit\":\"px\",\"size\":18,\"sizes\":[]},\"typography_font_weight\":\"400\",\"typography_line_height\":{\"unit\":\"px\",\"size\":28,\"sizes\":[]},\"jedv_conditions\":[{\"_id\":\"c4dda0f\"}],\"_margin\":{\"unit\":\"px\",\"top\":\"10\",\"right\":\"0\",\"bottom\":\"-10\",\"left\":\"0\",\"isLinked\":false},\"align_mobile\":\"left\",\"typography_font_family\":\"Futura 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Parental\"},\"align\":\"center\",\"size\":\"lg\",\"typography_typography\":\"custom\",\"typography_font_size\":{\"unit\":\"px\",\"size\":21,\"sizes\":[]},\"typography_font_weight\":\"500\",\"button_text_color\":\"#CC2142\",\"background_color\":\"#FFFFFF\",\"hover_color\":\"#FFFFFF\",\"button_background_hover_color\":\"#CC2142\",\"button_hover_border_color\":\"#CC2142\",\"hover_animation\":\"grow\",\"border_border\":\"solid\",\"border_width\":{\"unit\":\"px\",\"top\":\"2\",\"right\":\"2\",\"bottom\":\"2\",\"left\":\"2\",\"isLinked\":true},\"border_radius\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":true},\"jedv_conditions\":[{\"_id\":\"d3b7a5c\"}],\"typography_font_family\":\"Futura 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Form\"},\"align\":\"center\",\"size\":\"lg\",\"typography_typography\":\"custom\",\"typography_font_size\":{\"unit\":\"px\",\"size\":21,\"sizes\":[]},\"typography_font_weight\":\"500\",\"button_text_color\":\"#CC2142\",\"background_color\":\"#FFFFFF\",\"hover_color\":\"#FFFFFF\",\"button_background_hover_color\":\"#CC2142\",\"button_hover_border_color\":\"#CC2142\",\"hover_animation\":\"grow\",\"border_border\":\"solid\",\"border_width\":{\"unit\":\"px\",\"top\":\"2\",\"right\":\"2\",\"bottom\":\"2\",\"left\":\"2\",\"isLinked\":true},\"border_radius\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"0\",\"left\":\"0\",\"isLinked\":true},\"jedv_conditions\":[{\"_id\":\"d3b7a5c\"}],\"typography_font_family\":\"Futura 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medium\"},\"elements\":[],\"widgetType\":\"text-editor\"}],\"isInner\":true}],\"isInner\":false},{\"id\":\"e39a380\",\"elType\":\"container\",\"settings\":{\"flex_direction\":\"row\",\"flex_gap\":{\"unit\":\"px\",\"size\":20,\"column\":\"20\",\"row\":\"0\"},\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"60\",\"left\":\"0\",\"isLinked\":false},\"jedv_conditions\":[{\"_id\":\"c033fb9\"}],\"padding_mobile\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"20\",\"bottom\":\"40\",\"left\":\"20\",\"isLinked\":false},\"width\":{\"unit\":\"%\",\"size\":80,\"sizes\":[]},\"flex_align_items\":\"flex-start\",\"content_width\":\"full\"},\"elements\":[{\"id\":\"fe42da0\",\"elType\":\"container\",\"settings\":{\"flex_direction\":\"column\",\"content_width\":\"full\",\"width\":{\"unit\":\"%\",\"size\":100},\"jedv_conditions\":[{\"_id\":\"82b43a9\"}]},\"elements\":[{\"id\":\"287f806\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p><a name=\\\"satisfactionPolicy\\\"><\\\/a><\\\/p><h2>Pol\\u00edtica de satisfa\\u00e7\\u00e3o do cliente<\\\/h2>\\n<p>Em TANDEM MADRID trabalhamos para alcan\\u00e7ar a satisfa\\u00e7\\u00e3o total do cliente. No entanto, podem ocorrer problemas imprevistos e comprometemo-nos a acompanhar todas as preocupa\\u00e7\\u00f5es dos nossos alunos para resolver da melhor forma poss\\u00edvel eventuais problemas.<\\\/p>\\n<\\\/br>\\n<h3>Apresentar uma queixa a TANDEM Madrid<\\\/h3>\\n<p>Se tiver uma queixa sobre a escola em geral ou sobre qualquer servi\\u00e7o que prestamos, informe-nos. Trataremos sempre as suas queixas com seriedade.\\nPassos para apresentar uma queixa \\u00e0 TANDEM Madrid:<\\\/p>\",\"text_color\":\"#000000\",\"typography_typography\":\"custom\",\"typography_font_size\":{\"unit\":\"px\",\"size\":18,\"sizes\":[]},\"typography_font_weight\":\"400\",\"typography_line_height\":{\"unit\":\"px\",\"size\":28,\"sizes\":[]},\"jedv_conditions\":[{\"_id\":\"c4dda0f\"}],\"_margin\":{\"unit\":\"px\",\"top\":\"10\",\"right\":\"0\",\"bottom\":\"-10\",\"left\":\"0\",\"isLinked\":false},\"align_mobile\":\"left\",\"typography_font_family\":\"Futura medium\"},\"elements\":[],\"widgetType\":\"text-editor\"}],\"isInner\":true}],\"isInner\":false},{\"id\":\"44773a3\",\"elType\":\"container\",\"settings\":{\"flex_direction\":\"column\",\"boxed_width\":{\"unit\":\"px\",\"size\":1500,\"sizes\":[]},\"jedv_conditions\":[{\"_id\":\"ef80d92\"}]},\"elements\":[{\"id\":\"c235fed\",\"elType\":\"widget\",\"settings\":{\"tabs\":[{\"_id\":\"a6b36d6\",\"tab_title\":\"Fale connosco\",\"tab_content\":\"<p>Dirija-se \\u00e0 rece\\u00e7\\u00e3o ou ao coordenador de marketing e exponha a sua queixa.<\\\/p>\\n\",\"index\":0},{\"tab_title\":\"Responderemos o mais rapidamente poss\\u00edvel\",\"tab_content\":\"<p>Faremos o nosso melhor para lhe responder rapidamente e poderemos resolver o seu problema de imediato. Se tal n\\u00e3o for poss\\u00edvel, marcaremos normalmente uma hora e um local no mesmo dia para discutir o problema e encontrar uma solu\\u00e7\\u00e3o consigo.<\\\/p>\\n\",\"_id\":\"bad928b\",\"index\":1},{\"_id\":\"c005972\",\"tab_title\":\"Pode pedir a algu\\u00e9m que o ajude\",\"tab_content\":\"<p>Podemos atend\\u00ea-lo em v\\u00e1rias l\\u00ednguas, mas se o seu n\\u00edvel de Espanhol ou ingl\\u00eas n\\u00e3o for elevado, tente obter ajuda de algu\\u00e9m que o possa ajudar com a tradu\\u00e7\\u00e3o.<\\\/p>\\n\",\"index\":2},{\"_id\":\"1b05098\",\"tab_title\":\"Por favor, d\\u00ea-nos tempo para investigar\",\"tab_content\":\"<p>D\\u00ea-nos tempo para analisarmos todos os pormenores da sua queixa. Normalmente, demora 24 horas ou menos.<\\\/p>\\n\",\"index\":3},{\"_id\":\"318e18d\",\"tab_title\":\"Se n\\u00e3o concordar com a nossa resposta, envolveremos um membro superior do pessoal\",\"tab_content\":\"<p>Em TANDEM MADRID trabalhamos para alcan\\u00e7ar a satisfa\\u00e7\\u00e3o total do cliente. No entanto, podem ocorrer problemas imprevistos e comprometemo-nos a acompanhar todas as preocupa\\u00e7\\u00f5es dos nossos alunos para resolver da melhor forma poss\\u00edvel eventuais problemas.<\\\/p>\\n<p><img src=\\\"https:\\\/\\\/dev.tandemmadrid.com\\\/wp-content\\\/uploads\\\/2024\\\/01\\\/tandem-internacional-logo-300x160.png\\\" alt=\\\"TANDEM Internacional\\\" width=\\\"300\\\" height=\\\"117\\\" class=\\\"alignleft wp-image-4983 size-medium entered litespeed-loaded\\\"><br \\\/>\\n<\\\/br><\\\/br><\\\/br><\\\/p>\\n<p>TANDEM Frankfurt - Centro de L\\u00edngua e Cultura Alem\\u00e3s, Alemanha<br \\\/>\\n<\\\/br><br \\\/>\\nKlaus F\\u00fchrmann: coordinator@tandem-schools.com<\\\/p>\\n<p><\\\/br><\\\/br><\\\/br><\\\/p>\\n<p>Ele \\u00e9 a pessoa de contacto e superior para todos os funcion\\u00e1rios, organizando a comunica\\u00e7\\u00e3o entre os grupos membros, o comit\\u00e9, os funcion\\u00e1rios de TANDEM e a Funda\\u00e7\\u00e3o TANDEM. Al\\u00e9m disso, ele \\u00e9 respons\\u00e1vel pela Gest\\u00e3o da Qualidade TANDEM Internacional, incorporando as tarefas do Provedor de Justi\\u00e7a TANDEM Internacional. Se n\\u00e3o estiver satisfeito com algum dos produtos ou servi\\u00e7os educativos fornecidos pelas escolas associadas, pode entrar em contacto com ele e comunicar-lhe o problema.<\\\/p>\\n<p><img src=\\\"https:\\\/\\\/dev.tandemmadrid.com\\\/wp-content\\\/uploads\\\/2023\\\/10\\\/espanol-en-espana.jpg\\\" alt=\\\"Log\\u00f3tipo Espanhol em Espanha\\\" width=\\\"150\\\" height=\\\"150\\\" class=\\\"alignleft wp-image-4983 size-medium entered litespeed-loaded\\\"><\\\/p>\\n<p>Direcci\\u00f3n: C\\\/ Salitre 26 local \\u2013 29002 (M\\u00e1laga) SPAIN<\\\/p>\\n<p>Tel: +34 952 561 837<\\\/p>\\n<p>Mail: info@fedele.org<\\\/p>\\n<p>Web: www.fedele.org<\\\/p>\\n<p>Qualquer estudante cujas queixas n\\u00e3o tenham sido atendidas pode contactar o tutor dos estudantes da FEDELE, que tratar\\u00e1 das suas queixas e acompanhar\\u00e1 a sua resolu\\u00e7\\u00e3o. O tutor do aluno \\u00e9 composto por uma comiss\\u00e3o de 3 escolas FEDELE, exceto a escola que recebeu a queixa. A escola deve fornecer aos seus alunos os formul\\u00e1rios de reclama\\u00e7\\u00e3o por escrito, bem como os dados de contacto do tutor do aluno. Em cada caso, a escola fornecer\\u00e1 os formul\\u00e1rios de reclama\\u00e7\\u00e3o devidamente preenchidos e assinados pelo aluno e pela escola. O per\\u00edodo de resolu\\u00e7\\u00e3o ser\\u00e1 de 2 a 4 semanas. A resolu\\u00e7\\u00e3o obtida ser\\u00e1 comunicada ao aluno.<\\\/p>\\n\",\"index\":4}],\"title_color\":\"#CC2142\",\"tab_active_color\":\"#2B739B\",\"title_typography_typography\":\"custom\",\"title_typography_font_weight\":\"600\",\"content_color\":\"#000000\",\"jedv_conditions\":[{\"_id\":\"726947d\"}]},\"elements\":[],\"widgetType\":\"accordion\"}],\"isInner\":false},{\"id\":\"5b13285\",\"elType\":\"container\",\"settings\":{\"flex_direction\":\"row\",\"flex_gap\":{\"unit\":\"px\",\"size\":20,\"column\":\"20\",\"row\":\"0\"},\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"60\",\"left\":\"0\",\"isLinked\":false},\"jedv_conditions\":[{\"_id\":\"c033fb9\"}],\"padding_mobile\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"20\",\"bottom\":\"40\",\"left\":\"20\",\"isLinked\":false},\"width\":{\"unit\":\"%\",\"size\":80,\"sizes\":[]},\"flex_align_items\":\"flex-start\",\"content_width\":\"full\"},\"elements\":[{\"id\":\"73ad1cf\",\"elType\":\"container\",\"settings\":{\"flex_direction\":\"column\",\"content_width\":\"full\",\"width\":{\"unit\":\"%\",\"size\":100},\"jedv_conditions\":[{\"_id\":\"82b43a9\"}]},\"elements\":[{\"id\":\"c2e6a9d\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p><a name=\\\"youngLearner\\\"><\\\/a><\\\/p><h2>Pol\\u00edtica de faixa et\\u00e1ria dos jovens aprendizes<\\\/h2>\\n<p>TANDEM Madrid aceita estudantes dentro da faixa et\\u00e1ria especificada no nosso folheto e outros materiais promocionais. O aluno deve ter atingido a idade exigida no in\\u00edcio do curso.<\\\/p>\\n\\n<h3>Considera\\u00e7\\u00f5es sobre a aceita\\u00e7\\u00e3o<\\\/h3>\\n<p>A prote\\u00e7\\u00e3o das crian\\u00e7as \\u00e9 muito importante para TANDEM Madrid e a aceita\\u00e7\\u00e3o da pol\\u00edtica de prote\\u00e7\\u00e3o das crian\\u00e7as de TANDEM \\u00e9 obrigat\\u00f3ria para todos os funcion\\u00e1rios. Todos os funcion\\u00e1rios ser\\u00e3o informados dos alunos que n\\u00e3o se enquadram na faixa et\\u00e1ria e, se necess\\u00e1rio, ser\\u00e3o colocados em alojamentos e salas de aula adequados \\u00e0 sua faixa et\\u00e1ria. Os alunos que se encontram dentro da faixa et\\u00e1ria ser\\u00e3o consultados relativamente \\u00e0 sua perman\\u00eancia nas nossas escolas.<\\\/p>\\n\\n<p>Todas as actividades sens\\u00edveis \\u00e0 idade ser\\u00e3o monitorizadas e proporcionaremos uma alternativa quando forem consideradas inadequadas para as suas idades.<\\\/p>\\n\\n<p>Um termo de responsabilidade e um e-mail ser\\u00e3o enviados aos fornecedores terceirizados ou ao respons\\u00e1vel legal dos alunos diretos para que eles assinem e enviem de volta antes da chegada do aluno, afirmando que TANDEM Madrid se reserva o direito de aceitar alunos fora da faixa et\\u00e1ria publicada.<\\\/p>\\n\\n<p>Os alunos com menos de 12 anos de idade ser\\u00e3o supervisionados pelo l\\u00edder do grupo ou por um membro do pessoal de TANDEM Madrid durante o tempo livre durante as excurs\\u00f5es.<\\\/p>\\n\\n<p>Todos os estudantes com mais de 17 anos s\\u00e3o aceites com base no cumprimento de todas as regras e pol\\u00edticas da escola e dos seus fornecedores. O aluno ser\\u00e1 tratado como se tivesse menos de 18 anos.<\\\/p>\",\"text_color\":\"#000000\",\"typography_typography\":\"custom\",\"typography_font_size\":{\"unit\":\"px\",\"size\":18,\"sizes\":[]},\"typography_font_weight\":\"400\",\"typography_line_height\":{\"unit\":\"px\",\"size\":28,\"sizes\":[]},\"jedv_conditions\":[{\"_id\":\"c4dda0f\"}],\"_margin\":{\"unit\":\"px\",\"top\":\"10\",\"right\":\"0\",\"bottom\":\"-10\",\"left\":\"0\",\"isLinked\":false},\"align_mobile\":\"left\",\"typography_font_family\":\"Futura medium\"},\"elements\":[],\"widgetType\":\"text-editor\"}],\"isInner\":true}],\"isInner\":false},{\"id\":\"a8c9c69\",\"elType\":\"container\",\"settings\":{\"flex_direction\":\"row\",\"flex_gap\":{\"unit\":\"px\",\"size\":20,\"column\":\"20\",\"row\":\"0\"},\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"60\",\"left\":\"0\",\"isLinked\":false},\"jedv_conditions\":[{\"_id\":\"c033fb9\"}],\"padding_mobile\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"20\",\"bottom\":\"40\",\"left\":\"20\",\"isLinked\":false},\"width\":{\"unit\":\"%\",\"size\":80,\"sizes\":[]},\"flex_align_items\":\"flex-start\",\"content_width\":\"full\"},\"elements\":[{\"id\":\"7797263\",\"elType\":\"container\",\"settings\":{\"flex_direction\":\"column\",\"content_width\":\"full\",\"width\":{\"unit\":\"%\",\"size\":100},\"jedv_conditions\":[{\"_id\":\"82b43a9\"}]},\"elements\":[{\"id\":\"29594de\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p><a name=\\\"conductCode\\\"><\\\/a><\\\/p><h2>C\\u00f3digo de Conduta dos Estudantes<\\\/h2>\\n\\n<h3>Os alunos devem:<\\\/h3>\\n<ul>\\n<li>\\n<p class=\\\"western\\\">Seguir as instru\\u00e7\\u00f5es formais dadas pelo pessoal.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Chegar \\u00e0s aulas a horas.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Assumir a responsabilidade pela seguran\\u00e7a dos seus bens pessoais.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Assegurar que todos os funcion\\u00e1rios sejam tratados com educa\\u00e7\\u00e3o.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Desloque-se calmamente pelos corredores e escadas e n\\u00e3o corra.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Envidar todos os esfor\\u00e7os para que todas as \\u00e1reas da escola sejam mantidas limpas, arrumadas e sem lixo.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Fumar fora da escola.<\\\/p>\\n<\\\/li>\\n<\\\/ul>\\n\\n<h3>TANDEM Madrid n\\u00e3o tolera:<\\\/h3>\\n<ul>\\n<li>\\n<p class=\\\"western\\\">Intimida\\u00e7\\u00e3o e ass\\u00e9dio de qualquer tipo a outros estudantes ou funcion\\u00e1rios.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Qualquer tipo de viol\\u00eancia.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Vandalismo ou graffiti.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Posse, uso ou tr\\u00e1fico de drogas na escola.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Posse de \\u00e1lcool e consumo de \\u00e1lcool na escola.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Utiliza\\u00e7\\u00e3o incorrecta de solventes.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Utiliza\\u00e7\\u00e3o abusiva dos bens e equipamentos TANDEM.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Viola\\u00e7\\u00e3o grave da sa\\u00fade e da seguran\\u00e7a.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Danos deliberados ao equipamento de sa\\u00fade e seguran\\u00e7a.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Posse de facas, pistolas ou outras armas na escola.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Utiliza\\u00e7\\u00e3o de linguagem obscena e abusiva.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Roubo de qualquer tipo.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Quaisquer ac\\u00e7\\u00f5es que violem a legisla\\u00e7\\u00e3o local.<\\\/p>\\n<\\\/li>\\n<\\\/ul>\",\"text_color\":\"#000000\",\"typography_typography\":\"custom\",\"typography_font_size\":{\"unit\":\"px\",\"size\":18,\"sizes\":[]},\"typography_font_weight\":\"400\",\"typography_line_height\":{\"unit\":\"px\",\"size\":28,\"sizes\":[]},\"jedv_conditions\":[{\"_id\":\"c4dda0f\"}],\"_margin\":{\"unit\":\"px\",\"top\":\"10\",\"right\":\"0\",\"bottom\":\"-10\",\"left\":\"0\",\"isLinked\":false},\"align_mobile\":\"left\",\"typography_font_family\":\"Futura medium\"},\"elements\":[],\"widgetType\":\"text-editor\"}],\"isInner\":true}],\"isInner\":false},{\"id\":\"1d217ca\",\"elType\":\"container\",\"settings\":{\"flex_direction\":\"row\",\"flex_gap\":{\"unit\":\"px\",\"size\":20,\"column\":\"20\",\"row\":\"0\"},\"padding\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"0\",\"bottom\":\"60\",\"left\":\"0\",\"isLinked\":false},\"jedv_conditions\":[{\"_id\":\"c033fb9\"}],\"padding_mobile\":{\"unit\":\"px\",\"top\":\"0\",\"right\":\"20\",\"bottom\":\"40\",\"left\":\"20\",\"isLinked\":false},\"width\":{\"unit\":\"%\",\"size\":80,\"sizes\":[]},\"flex_align_items\":\"flex-start\",\"content_width\":\"full\"},\"elements\":[{\"id\":\"cf22361\",\"elType\":\"container\",\"settings\":{\"flex_direction\":\"column\",\"content_width\":\"full\",\"width\":{\"unit\":\"%\",\"size\":100},\"jedv_conditions\":[{\"_id\":\"82b43a9\"}]},\"elements\":[{\"id\":\"22f653e\",\"elType\":\"widget\",\"settings\":{\"editor\":\"<p><a name=\\\"disability\\\"><\\\/a><\\\/p><h2>Alunos com defici\\u00eancias ou necessidades educativas especiais<\\\/h2>\\n\\n<ul>\\n<li>\\n<p class=\\\"western\\\">Assim, proporcionamos educa\\u00e7\\u00e3o ao aluno.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Na forma como damos ao estudante acesso a um benef\\u00edcio, instala\\u00e7\\u00e3o ou servi\\u00e7o.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Ao n\\u00e3o proporcionar educa\\u00e7\\u00e3o ao aluno.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Ao n\\u00e3o permitir o acesso do aluno a qualquer benef\\u00edcio, instala\\u00e7\\u00e3o ou servi\\u00e7o.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Ao excluir o aluno.<\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\">Sujeitando-os a qualquer outro preju\\u00edzo.<\\\/p>\\n<\\\/li>\\n<\\\/ul>\\n\\n<h3>Admission Policy:<\\\/h3>\\n<p>Os estudantes devem declarar quaisquer eventuais defici\\u00eancias e necessidades educativas especiais TANDEM Madrid durante a sua candidatura.<\\\/p>\\n\\n<p>Esta declara\\u00e7\\u00e3o permitir\\u00e1 \\u00e0 escola tomar provid\\u00eancias para o aluno sempre que razoavelmente poss\\u00edvel e pratic\\u00e1vel.<\\\/p>\\n\\n<p>A declara\\u00e7\\u00e3o durante a fase de candidatura dar\\u00e1 \\u00e0 escola o tempo necess\\u00e1rio para efetuar as adapta\\u00e7\\u00f5es razo\\u00e1veis e necess\\u00e1rias ou para propor medidas alternativas se n\\u00e3o for poss\\u00edvel efetuar as adapta\\u00e7\\u00f5es.<\\\/p>\\n\\n<p>Se uma defici\\u00eancia ou necessidade especial n\\u00e3o for declarada no momento da candidatura, mas for identificada ap\\u00f3s a chegada \\u00e0 escola, tal poder\\u00e1 resultar no facto de a escola n\\u00e3o poder prestar os servi\\u00e7os ao aluno conforme previsto, acordado ou contratado. Neste caso, a escola tomar\\u00e1 as medidas necess\\u00e1rias para que o aluno seja transferido para outra escola ou regresse a casa. Esta situa\\u00e7\\u00e3o poder\\u00e1 implicar custos adicionais para o estudante em causa.<\\\/p>\\n\\n<h3>Mais informa\\u00e7\\u00f5es:<\\\/h3>\\n\\n<ul>\\n<li>\\n<p class=\\\"western\\\"><span lang=\\\"en-US\\\"><a title=\\\"Informa\\u00e7\\u00f5es \\u00fateis\\\" href=\\\"https:\\\/\\\/dev.tandemmadrid.com\\\/br\\\/informacoes-uteis\\\/\\\">Informa\\u00e7\\u00f5es \\u00fateis<\\\/a><\\\/span><\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\"><span lang=\\\"en-US\\\"><a title=\\\"Cursos de Espanhol\\\" href=\\\"https:\\\/\\\/dev.tandemmadrid.com\\\/spanish-courses\\\/\\\">Cursos de Espanhol<\\\/a><\\\/span><\\\/p>\\n<\\\/li>\\n<li>\\n<p class=\\\"western\\\"><span lang=\\\"en-US\\\"><a title=\\\"Escola de espanhol TANDEM\\\" href=\\\"https:\\\/\\\/dev.tandemmadrid.com\\\/br\\\/sobre-tandem-escola-espanhol-madri\\\/\\\">Escola de Espanhol TANDEM<\\\/a><\\\/span><\\\/p>\\n<\\\/li>\\n<\\\/ul>\",\"text_color\":\"#000000\",\"typography_typography\":\"custom\",\"typography_font_size\":{\"unit\":\"px\",\"size\":18,\"sizes\":[]},\"typography_font_weight\":\"400\",\"typography_line_height\":{\"unit\":\"px\",\"size\":28,\"sizes\":[]},\"jedv_conditions\":[{\"_id\":\"c4dda0f\"}],\"_margin\":{\"unit\":\"px\",\"top\":\"10\",\"right\":\"0\",\"bottom\":\"-10\",\"left\":\"0\",\"isLinked\":false},\"align_mobile\":\"left\",\"typography_font_family\":\"Futura medium\"},\"elements\":[],\"widgetType\":\"text-editor\"}],\"isInner\":true}],\"isInner\":false}]","_elementor_edit_mode":"builder","_elementor_template_type":"wp-page","_elementor_page_settings":""},"_links":{"self":[{"href":"https:\/\/dev.tandemmadrid.com\/br\/wp-json\/wp\/v2\/pages\/11672"}],"collection":[{"href":"https:\/\/dev.tandemmadrid.com\/br\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dev.tandemmadrid.com\/br\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dev.tandemmadrid.com\/br\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.tandemmadrid.com\/br\/wp-json\/wp\/v2\/comments?post=11672"}],"version-history":[{"count":0,"href":"https:\/\/dev.tandemmadrid.com\/br\/wp-json\/wp\/v2\/pages\/11672\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.tandemmadrid.com\/br\/wp-json\/wp\/v2\/media\/11673"}],"wp:attachment":[{"href":"https:\/\/dev.tandemmadrid.com\/br\/wp-json\/wp\/v2\/media?parent=11672"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}